Implementasi Simple Queue pada Router Mikrotik RB941-2nd untuk meningkatkan Quality of Service Jaringan Internet Kampus

Abstract

The internet has become a primary necessity in supporting various activities in higher education, including academic, research, and administrative purposes. The availability of stable and high-quality internet services is crucial, as most campus activities have shifted to digital platforms such as online learning, access to scientific journals, email communication, and cloud-based applications. Institut Teknologi dan Bisnis Indonesia (ITB Indonesia), located in Medan, provides internet infrastructure that serves hundreds of users daily, consisting of lecturers, students, and administrative staff. The high number of users creates network load, which may decrease service quality if not properly managed. Therefore, an appropriate bandwidth management method is required to maintain network stability and performance. This study implements the Simple Queue method on MikroTik devices to analyze internet traffic patterns and evaluate Quality of Service (QoS) parameters, including throughput, delay, jitter, and packet loss. The Simple Queue method is chosen for its ability to distribute bandwidth proportionally among users, preventing excessive usage by certain individuals. The results show an improvement in throughput, where lecturers increased from 855 Kbps to 1000 Kbps, staff from 855 Kbps to 1000 Kbps, and students from 854 Kbps to 941 Kbps. Delay values decreased from 103 ms to 80.7 ms for lecturers, from 103 ms to 67.7 ms for staff, and from 419 ms to 68.3 ms for students, indicating reduced transmission latency. Jitter values decreased significantly from 119 ms to 18.9 ms for lecturers, from 119 ms to 11.2 ms for staff, and from 296 ms to 21.8 ms for students, reflecting more stable data transmission. Packet loss also decreased from 14.5% to 0% for lecturers and staff, and from 14.6% to 5.90% for students, showing improved data delivery reliability. The findings indicate that the implementation of the Simple Queue method effectively improves internet performance in the campus network. Furthermore, the results can provide useful recommendations for network administrators in optimizing bandwidth management, developing network infrastructure, and formulating strategies to enhance internet service quality in higher education environments.